Trainings

My offer for trainings

My trainings differ from in-company courses insofar as the focus doesn’t lie on learning or improving the German language, but on the application of specific skills. In that respect typical trainings are telephone training, negotiation strategies or presentation skills. Regular trainings I offer only in Krakow and the surrounding area, for temporary or one-time intensive trainings I am available throughout Poland. The best way to illustrate my offer for you are the following examples:

Example Offer 1: Training for a CS

A native speaker trainer is wanted for the CS of an airline, supporting the German market. The following criteria are important:

  • considering the company’s own standards
  • adjustment of product-specific content
  • communication, business correspondence and telephone training
  • tourism terminology
  • de-escalation tactics
  • training on the job

Example Offer 2: HR department

The HR department of an Austrian company is outsourced to Poland and a new team is set up. The following criteria are important:

  • considering the company’s own standards
  • elaboration of a training plan
  • communication, business correspondence and telephone training
  • training on the job
  • team building exercises in German language

Example Offer 3: Training for managers

A native speaker trainer is wanted who conducts a training for managers. The following criteria are important:

  • negotiation strategies in German language
  • leadership
  • how to decline in a smart way
  • intercultural competence PL-DE
  • differences between criticism in a business context PL-DE

We had looked for a German teacher and trainer who can offer more than just “normal” language courses. And we have found him in Jan. During our telephone acquisition he has looked over our shoulders and provided helpful tips that go far beyond a normal training. With measurable success. Compliments and a big thank you for his time with us!

Sandra Kostka

Manager, expert group, Krakow, Munich & Zurich

Jan took part in the building of our CS team in Krakow as an external coach. Before and during the eight months he has worked out an extensive communications skills and telephone training, tailored to our specific needs and desires. I remember back to a friendly collaboration and recommend him gladly.

Wanja Hvorov

Training Manager, ebookers/Orbitz Worldwide, Dublin

We had looked for a German teacher and trainer who can offer more than just “normal” language courses. And we have found him in Jan. During our telephone acquisition he has looked over our shoulders and provided helpful tips that go far beyond a normal training. With measurable success. Compliments and a big thank you for his time with us!

Sandra Kostka

Manager, expert group, Krakow, Munich & Zurich

Jan took part in the building of our CS team in Krakow as an external coach. Before and during the eight months he has worked out an extensive communications skills and telephone training, tailored to our specific needs and desires. I remember back to a friendly collaboration and recommend him gladly.

Wanja Hvorov

Training Manager, ebookers/Orbitz Worldwide, Dublin

You are looking for a versatile coach for a German language training?

I am looking forward to hearing from you.

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